Shipping policy

📦 Shipping Policy – Candellic

At Candellic, we aim to deliver your orders quickly and safely. Please read our shipping policy below for details on processing times, shipping methods, and delivery estimates.

Order Processing

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • You will receive a confirmation email once your order has been placed, and another email with tracking details once your order has shipped.

Shipping Rates & Delivery Times

We offer reliable shipping across our service regions:

  • Domestic Shipping (within [your country])
    Estimated delivery: 3–7 business days.
    Standard shipping fee: [insert amount or “Free on orders above $X”].

  • International Shipping (if applicable)
    Estimated delivery: 7–15 business days, depending on destination and customs.
    Shipping fee: Calculated at checkout.

Delivery times are estimates and may vary due to factors beyond our control (holidays, customs delays, courier issues).

Order Tracking

  • Once your order has shipped, you will receive a tracking number via email.

  • You can track your shipment directly through our website or the courier’s portal.

Shipping Restrictions

  • We currently do not ship to P.O. Boxes or military addresses (APO/FPO/DPO).

  • Certain products may have regional restrictions due to carrier or customs regulations.

Lost or Damaged Packages

  • If your order is delayed, lost, or arrives damaged, please contact us within 7 days of delivery at Email: candellic17@gmail.com

  • We will work with the courier to resolve the issue and ensure you receive your product or a replacement.

Customs, Duties & Taxes (For International Orders)

Candellic is not responsible for any customs duties, taxes, or import fees applied to your order. These charges are the responsibility of the customer.

Contact Us

If you have any questions about your order or our shipping process, please reach out to us:
📧 Email: candellic17@gmail.com📞 [Phone number: +923390101829]